Shipping Overview
We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed through our streamlined fulfillment system, ensuring your lifestyle essentials arrive in pristine condition. Our team meticulously verifies each item before dispatch, prioritizing accuracy and quality assurance. Whether you're refreshing your everyday wardrobe or upgrading your activewear collection, our logistics network is designed to meet your expectations.
Shipping Timeframe
Orders are typically processed within 1-3 business days (excluding weekends and holidays). Delivery timelines vary based on your location and selected shipping method. Domestic shipments generally reach customers within 5-10 business days after processing, while international deliveries may require 10-25 business days. Seasonal demand or unforeseen carrier delays may occasionally extend these estimates, but we proactively monitor all shipments to minimize disruptions.
Shipping Costs
We offer transparent shipping options tailored to your needs:
Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more (up to $9,999)
All shipping costs are calculated at checkout based on your order total and destination. Expedited shipping options may be available during checkout for time-sensitive deliveries.
Shipping Regions
We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with customs restrictions may be excluded from delivery. During checkout, our system will automatically verify if we can deliver to your address. For specific inquiries about service availability to your region, please contact our support team before placing your order.
Order Tracking
Once your order ships, you'll receive a confirmation email containing your tracking number and carrier information. This allows you to monitor your package's journey through our partners' online tracking systems. For consolidated shipments with multiple items, you may receive separate tracking numbers which will all be visible in your account dashboard. If you haven't received tracking information within 5 business days of ordering, please check your spam folder or contact us for assistance.
Delayed or Lost Shipments
While we strive for timely deliveries, occasional delays may occur due to weather, customs inspections, or carrier logistical issues. If your shipment exceeds the estimated delivery window, please first check the tracking information for updates. For packages marked as delivered that you haven't received, we recommend checking with neighbors or your local post office. For unresolved issues, our customer service team at
[email protected] will investigate and work toward a satisfactory resolution, including replacements or refunds when appropriate.
Customs & Import Duties
International customers may be subject to customs fees, import taxes, or other charges imposed by their local authorities. These fees are the responsibility of the recipient and are not included in our product or shipping costs. As regulations vary significantly by country, we recommend contacting your local customs office for specific information about potential charges. Some carriers may require payment of these fees before releasing your package. Unfortunately, we cannot predict or reimburse these third-party charges, nor can we declare lower values on customs forms.